It’s obvious the industry is back with a bang! AHC confirmed that everybody is busy well beyond what was expected. And the forecast is for more of the same next year. A nice way to shake off the Covid blues, but better if there wasn’t the staff and skill shortages most hotels are experiencing.
The only real issue with that bang is being ready for it. A quick way to lose your competitive edge when it comes to Guest experience, both before and during their stay with you, is to be under-equipped. With that in mind, do you feel truly ready for a bumper 2023? Or are there investments to make, changes to implement, and a new gear to find in order to get back to profitability?
Clarity are in the same boat, and we’ve been seriously busy upgrading our products and services in order to best serve new and existing clients in 2023. Over our 25 years of supplying systems to the hospitality industry, our development has always been driven by what you our customers want. Now you just need it faster and you want it simpler! These are challenges we’re up for.
Clarity’s mantra for our product development:
- keep it simple
- make it all in one
We’re investing massively across our product range. Updating the tech stack of our products so that they becomes even more flexible and user friendly. Not just Clarity Hotel Manager, but across all of our products. New, intuitive user interfaces, and more options to simplify internal processes, better guest engagement functionality, sophisticated rates and inventory control, improvements to third-party systems integration, and easier access to data ‘shaped’ to your needs.
Let’s not forget the little ‘tweaks’ our customers asked for.
Yes, we listen to them, and yes, the products change.
No ego, just better products. Best idea wins!
Our 2023 goals are ambitious, but we like to think our customers have a golden opportunity to grab a windfall that’s absolutely needed after the last three years. It belongs to the quick, the smart and the ones who care for their guests. We can help you make the most of that opportunity.
Not only are we gearing up the tech side, but also gearing up our training, especially the self-help programmes. We’re making it easier for less staff to do more by being efficient and knowing the systems thoroughly. We think utilising better software for doing the heavy lifting is better than a frantic recruitment strategy and a ballooning of your payroll.
We also keep it simple by providing inclusive supply packages, so you don’t have to deal with detail and multiple providers. And of course, 24×7 in-house support. All with one thing in mind – how can we make it simple for you?
If you want to switch gears and make running your hotel/group easier, give our office a call on +44 330 043 0719 or Craig on +44 7455 288198, visit our website at www.clarityhospitality.co.uk or send us an e-mail at firstname.lastname@example.org.
Looking forward to 2023 with excitement!