For many hospitality businesses improving operational efficiency, exploiting opportunities to diversify, alongside responding effectively to customers ordering via multiple channels are key challenges. Creating a future-proof environment that can adapt quickly and flexibly to an evolving landscape provides the ideal solution.
Operating effortlessly behind the scenes, reliable feature-rich advanced POS, food ordering and labelling technology can contribute significantly to boosting operations as well as revenue.
With an extensive portfolio of restaurant POS, food labelling and self-service solutions for small independents through to large-scale hospitality and QSR operators, Star delivers the versatility required to integrate its hospitality hardware with current and established systems. As a result, businesses can seamlessly transition to mobile, tablet and Cloud-based solutions to create a future-proof environment.
Flexible and Scalable POS and Kitchen Printing Solutions
Incorporating online and table ordering and potentially self-service kiosks requires feature-rich hardware with versatile connectivity options backed with high reliability. Such hardware can provide a future-proof cost-effective solution, while eliminating the need to continually invest in replacement products.
For scalable hardware that can support fixed, mobile and Cloud applications, the Star TSP143IV X4 receipt and order printer is equipped with exceptional connectivity: USB, LAN, WLAN and Bluetooth alongside Cloud connectivity as standard.
Delivering seamless compatibility with POS systems, tablets, handheld devices, online ordering systems and self-ordering kiosks, the TSP143IV X4 supports all major operating systems. As a result, the same model can be used in multiple locations, reducing the need for integration and training on a range of different printer models.
Equally, the Star mC-Print series featuring multiple connectivity options can be used for restaurant POS applications as well as in kitchen environments thanks to IPX2 certification ensuring the printer is resistant to any liquid ingress. And, given its compact cube, front-opening design allowing for easy paper loading, the mC-Print series can be conveniently placed under the counter or easily integrated into a self-service kiosk.
Multifunctional Labelling Solutions
In line with the rise in omnichannel collections and deliveries as well as regulations in food safety and allergy labelling, order identification and accuracy are vital.
The multi-media Star mC-Label2 and mC-Label3 printers are highly versatile, printing traditional pre-formatted die cut labels, high adhesive permanent and semi-permanent linerless labels, low adhesive ‘re-stick’ labels as well as receipts. In addition, the printers benefit from multiple interfaces for local PC, network, tablet and Cloud connectivity, as well as hub connectivity for a scanner or customer display. And for enhanced ease of use, Star’s One-Touch label function on both printers allows for the storing and printing of up to three pre-set label designs which can be printed instantly.
Star linerless label printers enable food orders to be printed onto variable length low adhesive ‘sticky receipts’ which can follow the order through the preparation process and can even be used as the final bag seal with customer pick up order number and / or delivery address. The expertly designed and compact TSP143IV SK linerless label printer is ideally suited for this application, featuring a high print speed whilst benefitting from an internal power supply and 4-year warranty as standard.
Simple hardware set-up
The ability to quickly and simply set up printers at any given venue enables a business to be up and running with minimal technical support required, avoiding unnecessary and potentially costly downtime. Star’s latest printer models allow users to simply connect via an auto-generated QR code or via the Star Quick Set Up Utility and be online within less than a minute.
Benefitting from the Quick Set Up Utility, the TSP143IV X4 simplifies wireless connectivity ‘out-of-the-box’. For multi-site installations this can prove invaluable by providing simple and straightforward provisioning of multiple printers, while eliminating the time and costs associated with engineer visits and support.
And, once a Star printer has been installed, additional Star hardware, scanners, label printers, cash drawer connectors based on the same architecture can be quickly integrated, allowing businesses to easily expand the hardware estate, react promptly to change and be ready to serve customers with minimal technical support required.
Multi-Platform Support and Cloud Connected Solutions
Multi-platform support for greater flexibility and managing the printer estate in order to optimise operational efficiency is key to future proofing the hospitality environment.
Offering the versatility of multi-platform integration across all major platforms: iOS, Android, Windows including ARM64 support, Linux, ChromeOS as well as tablet POS, web and cloud-based printing with Star CloudPRNT™ technology and StarIO.Online managed Cloud service, Star has all angles covered.
Star’s advanced Cloud services enable fully managed Cloud connected receipt, label and online order printing along with powerful device management tools for monitoring and controlling CloudPRNT-enabled Star devices. For multi-channel ordering, this provides an invaluable means of managing both online orders and POS.
In terms of managing the entire printer estate, StarIO.Online also allows for real-time monitoring and centralised control. As a result, central IT can rapidly identify issues and avoid potential downtime while facilitating deployment, updating and device management.
Technical Consultancy and Support
As a manufacturer with over 40 years’ experience and whose expertise lies firmly in retail and hospitality POS, Star has an in-depth understanding of these sectors and can provide expert knowledge on hardware provisioning in a hospitality environment. With links to market leading hospitality software and payment providers as well as established partnerships with hospitality IT integrators and installers across the world, businesses can be confident of Star’s expertise to deliver a comprehensive global solution.
Star takes pride in its consulting approach and its commitment to working closely with operators of all sizes, guiding small independents as well as global chains to the most appropriate solution. As a result, hospitality businesses have the reassurance of high quality, reliable products accompanied by technical consultancy through to after-sales technical support for the lifetime of any given project.
Visit Star at Hospitality Tech Expo, Excel London on Stand HT612 to experience Star’s full suite of labelling, receipt and order printers as well as self-service kiosk solutions.
