The CardsSafe system is designed to securely store customer credit, debit, and ID cards while the cardholder is running a tab. The system is ideal for situations where a customer tries out a product or service for a period before returning or settling the bill. CardsSafe has revolutionised how businesses manage customer tabs on or off their premises. Protecting assets, increasing customer spend and profits securely.
There are numerous benefits to hospitality and leisure businesses utilising CardsSafe, which have spanned over twenty years. Here are some of the most important.
CardsSafe is Quick & Easy to Use
The system is super easy to use and requires minimal instruction, saving you time and virtually eliminating the hassle of staff training. It is not hardwired and does not capture any data. Our hospitality clients use it alongside existing point-of-sale systems behind the bar, while our golf centre clients use it across their site to offer refreshments on the green.
The Securest Way to Keep Bar Tabs
It’s a fact that hospitality and leisure customers want their bank cards kept secure when they run a tab. Leaving a bank card in a till or folder is irresponsible and not good practice. Ensuring that customers’ credit or debit cards are professionally handled while they enjoy a meal and drink should be a top priority at every venue.
Trust and a happy experience are the cornerstones of good customer service. Venues with bar tabs offer patrons a convenient way to enjoy multiple drinks and extra dishes without the hassle of constant payment. Staff spend more time building relationships and less time taking payments. A streamlined experience will ensure that customers spend more every time.
Deter Dine and Dash
Deterring dine and dash incidents will reduce losses and improve the bottom line. Implementing innovative technology can be a valuable ally in the fight against dine and dash. Consider using the CardsSafe system, which is designed to securely store customer credit, debit, and ID cards while the cardholder is running a tab. It’s the ideal deterrent for anyone contemplating walking out of your establishment without paying because their card is safely tucked behind the bar in a CardsSafe unit. CardsSafe securely stores bank cards and facilitates easy tab-keeping. Rather than insisting on advance payment, businesses can keep tabs and upsell while doing so.
Improving Customer Service
The hospitality industry thrives on creating memorable experiences. While a comfortable bed and a delicious meal are essential, exceptional customer service sets a business apart. In today’s world of instant reviews and social media buzz, providing top-notch service isn’t just a nice-to-have; it’s a must-have. So, how can you elevate your customer service and leave a lasting positive impression?
Technology can be a powerful tool for enhancing customer service. The goal is to provide the customer with the best possible experience. Keeping track of bar tabs for food and drink bills will streamline the staff-to-customer experience, allowing the team to upsell effectively. Customers who don’t have to reach for their wallets or cards regularly are more likely to make impulse purchases. Establishments that enable tabs will increase customer spending.
CardsSafe is Affordable
The beauty of CardsSafe is that it’s effective, easy to use and install, and incredibly affordable—it pays for itself!
Since 2003, CardSafe has been trusted by leisure and hospitality venues, ranging from local pubs like The Deers Hut in Hampshire to Lord’s, the home of cricket, and hotel chains such as Hilton Hotels, including The London Golf Club and Silvermere, which utilise CardSafe in their pro shops and restaurants. The system also helps the National Portrait Gallery with its high-value audio equipment rentals.
One CardsSafe unit contains ten drawers that can hold ten customer bank cards. It can be hired for just £9.95 per month, and each hire includes customer service, troubleshooting, and free replacement keys. Additional units can be added at any time. A single £120 dine and dash incident is equivalent to one ten-card CardsSafe unit per year. With CardsSafe, the potential to prevent thousands of pounds of loss is significant.
For more information, please visit www.cardssafe.com. Alternatively, you can contact the team at 0845 500 1040.
